Privacy Policy
This policy explains how FastCounterPOS processes information when you create and use a shop account, use POS features, synchronize data, print receipts, or contact support.
Information we process
- Account and shop information such as owner/user name, username, email, phone/WhatsApp number, shop name and business information.
- Business records entered into the service, including products, categories, stock, sales, purchases, expenses, customers, suppliers, reports and invoice information.
- Subscription entitlement, device registration and session information used to secure access and enforce account/device limits.
- Technical and diagnostic information needed to operate, synchronize and troubleshoot the app, including app/device metadata and error details.
- Locally cached offline POS data and product images stored on the device so supported features can work when connectivity is limited.
Permissions and device features
The Android app may use network access and Bluetooth-related permissions to connect to supported thermal printers and synchronize data. Where Android requires location-related permission for Bluetooth discovery on a device/version, it is used for that technical purpose and not to build an advertising location profile.
How information is used
We use information to provide POS functionality, synchronize shop data, secure accounts, manage subscription entitlement, provide customer support, diagnose errors, prevent abuse, and maintain the service.
Sharing
FastCounterPOS does not sell personal data to advertisers. Information may be processed by infrastructure or service providers only as necessary to operate the service, or disclosed when required by applicable law.
Retention and deletion
Shop data is generally retained while the account remains active. The shop owner can request deletion inside the app from More → Delete Account, or use the public Account Deletion Request page. Confirmed deletion removes the account and associated FastCounterPOS shop data. Limited records may be retained when reasonably necessary for legal, security, fraud-prevention or compliance obligations.
Security
We use access controls and technical safeguards intended to protect account and shop information. No storage or transmission system can guarantee absolute security.
Changes
We may update this policy as the product or legal requirements change. The effective date shown above will be updated when material changes are published.
Contact
For privacy or account questions, contact FastCounterPOS support from the app, email [email protected], WhatsApp +880 1700-666640, or visit segasoftbd.com.